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CATHWREN SparkPoints: (55,610)
Fitness Minutes: (2,831)
Posts: 922
8/20/13 8:14 P

I've had that problem too. I was using Chrome on Windows Vista. I could watch them in IE10 but the images was blurry. Oddly, when I watched the same videos from within YouTube, I didn't have a problem.

I don't know what I did but the problem seems to have resolved itself. I did close some of the programs that were running in the background thus freeing up some resources but I don't know for sure if that is what did the trick.

Good luck.

)O( )O( )O( )O(
KARATE_KID SparkPoints: (57,509)
Fitness Minutes: (74,005)
Posts: 1,546
8/20/13 6:04 P

One of the IT guys at work has a fix-all method that works surprisingly well: clearing your internet cache. Depending on your browser, there are slightly different ways of doing that. You can find the info on line.

It may seem difficult at first, but everything is difficult at first.
-Miyamoto Musashi

Laughing 100 times is the equivalent to 10 minutes on the rowing machine or 15 minutes on an exercise bike!

CHEETARA79 SparkPoints: (84,727)
Fitness Minutes: (80,968)
Posts: 3,510
8/20/13 3:48 P

Try using a different browser. If you normally use Internet Explorer, try Chrome or Firefox instead.

You don't have to eat the whole thing.
8/20/13 12:49 P

Another thing could be the speed of your connection. I would venture to guess that most connections are fast enough to support a short video like the ones on spark. It could also depend on the time of day you are trying to access them if it is a shared connection *like charter and other companies do* the more people that are on at the same time the slower the transmission of the information is. Good luck!

ARCHIMEDESII SparkPoints: (163,393)
Fitness Minutes: (240,735)
Posts: 23,861
8/20/13 10:50 A


How often do your reboot your computer ? If you haven't rebooted your system in a long time, try rebooting. What sort of network do you use at home ? Are you hooked up with an ethernet cable or do you use wireless ? If you're using wireless, the problem could be poor communication to the main server. If you're using a laptop, you need to be closer. The page not loading or a video stopping says slow network connectivity to me.

If you're not using wireless, try disconnecting and reconnecting your ethernet cable. That might help if there is a bad network connection. If you're using a router, you might even try a different jack on the router.

Also, are you using Adobe flash ? It could be that you need to update your Adobe flash software. I believe spark people uses adobe for the videos, but I'm not exactly sure. I could be wrong. I know having an older version of adobe can cause video issues.

You can also try running the webpage in compatibility mode. you may be getting a compatitbily error on the screen you're not noticing ?

Absolute worse case scenario ? You could check out some of the exercise videos posted on YOUTUBE. and have you ever considered buying Coach Nicole's DVDs ? If you enjoy her online videos, I'm sure you'll enjoy her DVDs.

So, those are some things to could try to get the videos working.

Edited by: ARCHIMEDESII at: 8/20/2013 (11:48)
8/20/13 8:32 A

Have been trying to do exercise videos with Nicole but the videos stop part way through with a circle going around and around. Have Windows 8 on an Asus computer that I bought in March. NEED TO DO MY EXERCISE VIDEOS--SO FRUSTRATED! emoticon

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