We never take points away for any reason because they are motivational (we actually don't have a way to remove them). It sounds like you may have been using a different account than the one you used to post here. Is there another account that you may have been using that you can recall?
Edited to add: I just looked up your account and it looks like the username of WELLINGTONWOMAN may belong to you. You may want to try logging in with that account.
I WAS UP TO LEVEL 7 OR 8 AND HAD ALL KINDS OF BONUS POINTS. NOW THEY ARE ALL ERASED. WHY DID THEY GET ERASED. I CANT GET AN ANSWER. PLEASE PUT THEM BACK TO MY SPARK PAGE. II WORKED HARD TO GET THE LEVEL I HAD PLUS ALL THE BONUS POINTS. IT IS IMPLSSIBLE TO GET AN ANSWER AND I WOULD LIKE TO TALK TO SOMEONE BY PHONE. THIS IS DISHONESTY
SparkPeople, SparkCoach, SparkPages, SparkPoints, SparkDiet, SparkAmerica, SparkRecipes, DailySpark, and other marks are trademarks of SparkPeople, Inc. All Rights Reserved. No portion of this website can be used without the permission of SparkPeople or its authorized affiliates.
SPARKPEOPLE is a registered trademark of SparkPeople, Inc. in the United States, European Union, Canada, and Australia. All rights reserved.