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Logging of food - ads in the way - AGAIN



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UNIDENT
Posts: 33,498
2/14/13 10:00 P

Well, yes you did click it.

Not to sound argumentative, but you must have. How else would it have known to add it to your tracker? It doesn't do it randomly to people.

You absolutely might not have MEANT to click it. Maybe it practically leapt out at you while you were going for something else, and yeah that'd be really annoying.

But if it added - then your mouse registered a click over that ad.



OBIESMOM2
SparkPoints: (61,388)
Fitness Minutes: (40,069)
Posts: 4,472
2/14/13 3:26 P

I've not had an issue lately, but I have had problems before.

There was an ad for Welch's Sparkling Grape Juice that was adding to the food tracker...and I NEVER clicked the ad. It was one that would expand when the cursor moved over it and seemed to be ultra sensitive. LOTS of folks had problems with that one.

I do get frustrated with those expanding ads at the the top of the screen that keep me from using any of the drop downs. GRRRRRRR



BUNNYKICKS
Posts: 2,299
2/14/13 3:08 P

Hmmm I never have ad-trouble when using my Nutrition Trackers....

On occassion i'll mouse over a sidebar ad when i'm using the forums, though, and the ad will end up in my "reply" message entry section. I just scroll up/down the page and it slinks back to the side where it belongs.

I use Chrome - one computer with pop up blocker, one without.



-POOKIE-
Posts: 11,848
2/14/13 2:11 P

I do have ad-block and it still gets past it.

Even tried blocking additional elements (which I have to do to block SP's ads for various DVDs appearing all the time) but these food ads are still there, stretching the screen and in the way. You cannot block them as an extra element.



MUSCATDBQ
SparkPoints: (3,439)
Fitness Minutes: (1,708)
Posts: 214
2/14/13 1:15 P

I must be lucky...Ive never seen a wayward ad. I use safari browser on my ipad though, maybe that is why.



UNIDENT
Posts: 33,498
2/14/13 1:04 P

Stop clicking it.

It only puts food in the tracker when you click it.



-POOKIE-
Posts: 11,848
2/14/13 11:10 A

Frankly I'm more sick of the ones that ADD food to MY tracker.

I really dont want cheese-goop coated frozen crap added into my carefully planned meals.

The food tracker is the biggest tool there is. Its annoying me no end they add these.

And I have reported it, two weeks running when it appears on Mondays.

The ads would be fine in the articles, on the Sparkdaily blog.... but ones that mess with our trackers are really too much.

Edited by: -POOKIE- at: 2/14/2013 (11:11)


JANEY102482
Posts: 387
2/14/13 11:05 A

It may be a problem with your pop up blocker.

i think it also needs to be remembered that Sparkpeople is offering a very valuable - and very free - service. It's not like we're paying money to be annoyed by ads. SP needs to generate income somehow. Wouldn't you rather look at ads than pay for SP's services?



SUSANBEAMON
Posts: 3,150
2/14/13 12:44 A

fortunately for me, these ads don't cover anything important. this is good information. i thought my e-mail company was responsible, since they showed up after the latest "improvement"



MKWILLIE
Posts: 168
2/13/13 10:41 P

Thanks for the response. The problem seems to have become intermittent. At times it is not blocking the food entry area, other times it is. I will send info to the suggested web portal when it occurs. I too have beenon SP for a long time but have never experienced ads covering the food entry area until recently. I understand the need for ads, especially since this is a free site, but I just don't think they want to have the tools covered up we need to use with them by the ads



UNIDENT
Posts: 33,498
2/12/13 1:12 P

Here is their "What to do about ads" guide:
www.sparkpeople.com/resource/motivation_ar
ticles.asp?id=1454


You need to follow that if and when ads are annoying you, rather than making message board posts. This will give them the information they need to be able to fix the problem.

FYI, I've been on Spark for five years and there are ALWAYS complaints about "ads getting in the way of my tracker". So no, they're probably never going to fix the root problem so it doesn't occur again. Just report it properly and let them know, when you see it, so they can fix that instance.



SPARK_COACH_JEN
Posts: 55,770
2/11/13 1:47 P

If you send an email to adreport@sparkpeople.com with the details of the ad and what's happening, our Tech folks can look into it and hopefully fix the problem.

Thanks,

Coach Jen



MKWILLIE
Posts: 168
2/11/13 10:49 A

I thought Sp fixed the problem with ads covering the area for food entry. HOW ANNOYING. Do you want folks to use your site? Then, make it available and not a source of frustration. Put the ads where they do not cover the tools you want us to use.



 
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