Welcome to Spark People!
I am not sure about the answer to your questions. But help is available
If you have questions about any aspect of the website or the program, post a message in one of our Forums. For example, if you have a question about nutrition, post a message in the Diet and Nutrition Forum. Or a question about exercise, post in the Fitness Forum and so forth.
To get to these Forums, just go to Message Boards, like you did when you posted your question.
Feel free to drop by my Spark Page and say hi.