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KMPARKER
9/4/06 9:00 A
 
 
My version of this is a little different.

I get the e-mails, but when I click the button that says "Click here to redeem points" or something like that, the button goes dark, and doesn't link back to the SP site. And, there's no indication on SparkPoints that it recognizes I've read the e-mail.

Any ideas?
TEDDIE
7/27/06 9:47 P
 
 
Carol I'm glad you are getting yours I'm still not Teddie
SPARK_COACH_JEN
7/27/06 10:07 A
 
 
Carol,

Glad to hear the problem is fixed!!

Coach Jen
GRAMMIE4
7/27/06 9:31 A
 
 
Hi Jen -

Well, it took me a few days, but I found that the articles were being blocked at my service provider as you suggested ... UNBELIEVABLE ...So, I just started getting them again .. thanks for your help and your suggestions.

I look at this as a blessing - because, I also found other things that I did not know that I wasn't getting !! Now, I am getting all of my mail. YEAH.

Thanks again.
Carol.
SPARK_COACH_JEN
7/20/06 9:59 A
 
 
Carol,

Your ISP can block some of the emails and not others, so it's possible that you'd get the Highlight but not get the dailies.

Coach Jen
GRAMMIE4
7/20/06 9:42 A
 
 
Hi Jen -

They are not being trapped in my Spam filter (I checked) or being blocked by my service provider, because, I do get one e-mail still - the monthly highlights - so, I know that some of them are coming through. But, I am not getting the daily ones that I was getting. I checked my subscription on Spark, and I am still signed up for them. That is why I was wondering if Spark was still sending out daily mailings.

Thanks. I do appreciate your help on this.
Carol.
SPARK_COACH_JEN
7/20/06 9:11 A
 
 
Carol,

If you aren't getting your daily emails, here are a few things to try:

Check your e-mail’s spam filter or junk folder to make sure the messages are not getting caught there. To prevent this from happening, add mailer@sparkpeople.com to your address book.

If that does not work, contact your Internet service provider to make sure they are not blocking the emails.

Hope that helps!

Coach Jen
GRAMMIE4
7/20/06 8:52 A
 
 
Hi -

Does Spark still send out daily email articles - I am signed up for most of the them (food showdown, reflections, recipes, etc...) I used to receive them daily (before you could redeem them for reading them) but, I have not received any of these mailings lately.
Thanks. Carol.

 

   Posted by a SparkPeople Team Member
  Thread URL:http://www.sparkpeople.com/dietforums/archive_posts3-3139084-1.htm
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