Help - Answer

  • Why isn't the "Remember Me" feature working?
The "Remember Me" feature can be helpful for members that like to have their browser automatically fill in their log-in information for SparkPeople. If you have trouble with the "Remember Me" feature working, we recommend following the tips below.
  1. Make sure that cookies are "enabled" so our program can remember your information. Please visit this page for tips on enabling cookies for your specific browser.
  2. You may have too many temporary files (cache) stored in your browser. Please visit this page for tips on how to clear your cache for your specific browser.
  3. Make sure that you have the latest version of your browser.


If this did not answer your question: